Fancode Subscription

Payment Related

• Not able to buy a Pass
• I bought a Pass but cannot watch the live stream. Why?
• Money has been deducted from my account/wallet multiple times.
• What are the payment methods available to buy a FanCode Pass?
• Where can I check my transaction details?
• I want to cancel my recurring Monthly/Yearly Pass.

Refund Related

• When will I get my refund?
• The match is abandoned. How will I get a refund for my Match Pass?
• My FanCode Pass expired but I didn't use it. Will I get a refund?
• In what scenarios will refund be initiated?

Dream11 Rewards & Winnings

• Can I pay on FanCode with my Dream11 account balance?
• Can I stream on multiple devices if I log in with my Dream11 ID?
• How can I redeem my Dream11 rewards on FanCode?
• Can I stream the matches live on Dream11?