- Refund happens in case of return and prepaid order cancellation
- Once the return pickup is completed and the quality check is approved, we raise a return request with banks which then takes 10-15 days to transfer the amount to the source account in case of preorder orders
- In case of COD orders, we SMS the Cashfree link to users to enter the bank details post which the transfer happens via bank within 10-15 days
- If the prepaid order is cancelled from our side due to the product being out of stock or the pin-code being non-serviceable the refund will be processed in 10-15 days to the source account
- If the user cancels the prepaid order, refund will be processed in 10-15 days to the source account
If your issue is not resolved, please get in touch with us through CHAT or raise issue through Submit a request